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New MultiMerch identity and development preview

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whiteMM_logo_blue

Hey guys, Martin here. As you may have noticed, we've just gotten ourselves a new logo and identity designed to fit into our new website. I think it looks pretty cool and all. The guy who did this did a really great job, so let us know if you're looking for a new logo or a website redesign. In fact, let us know if you need anything  – we now have a separate page for custom development services, so go and take a look!

Anyways, wanted to share a few details about our current development cycle.

First, it's now possible to specify whether a category is a digital or a physical one and the vendors will only see digital categories for digital goods and physical ones for shippable items.

Second, we've fixed the shortcoming of product options not being displayed for orders. From now on the options selected by the buyer are mailed to the vendor along with the "Product purchased" email and are also displayed in the vendor dashboard.

We have also added a new button to the list of vendors in the admin area to perform a full Mass Pay payout. This lets you perform a full payout to all vendors with a single click.  This is especially useful if you have a lot of them as you don't need to manually select them all to perform a payout.

One of the popular requests was a possibility for the buyer to specify order comments for each vendor, and not for the whole order, which didn't make sense for multivendor purchases. This will be possible with the new release – we're replacing the standard single checkout comment field with a field per vendor.

Apart from that, we've addressed a number of bugs and implemented a few minor features. For example, sort order has been changed for multiple tables to display newest records first.

At the moment, we're also working on a proper Mijoshop compatibility pack. Additionally, we're looking forward to providing official translations of MultiMerch to different languages. You could also expect an jQuery Reel addon for MultiMerch for 360-degree product images sometime soon, a possibility for the vendors to define their own options and other nice things.

To celebrate all of this, we're running a 3-day 10% discount campaign - use the coupon code mm10rbr to claim it! Also, you can now subscribe to our newsletter at the bottom of the page. As always, don't miss us on Facebook and Twitter, feel free to comment if you have feature suggestions or anything else and have a great day!

The post New MultiMerch identity and development preview appeared first on MultiMerch Marketplace.


MultiMerch 5.1 with bugfixes and minor features

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Hey guys, Martin with a quick development update here!

Today we're releasing a minor version with a quite a bit of bugfixes and some not-so-big features. MultiMerch 5.1 implements some fixes for the PDF image generator, options and option values and product cloning, as well as seller comments, product downloads, attributes,  combined shipping costs and a few more things.

Among the new features is a possibility to specify separate order comments for each vendor, selected options are now displayed in purchase emails and in vendor dashboard, also it is now possible to perform a single mass payout to all vendors without manual selections. Additionally, we've changed the default table sorting way in some tables for better usability and implemented a possibility to specify whether a category is digital or physical. Apart from that, we've added the site base href part to the Ajax requests for better compatibility with custom themes and Joomla bridges.

As always, you can download the update in your account area here or on OpenCart extensions (and don't forget to rate and vote for us on opencart.com if you still haven't!). If there's anything else you think should be fixed or implemented, feel free to drop us a line or comment right here and on Facebook. Also if you have an awesome website running MultiMerch that we don't yet have listed in our Showcase – let me know and I'll totally add you.

That's it for now – enjoy the updates and have a great day!

The post MultiMerch 5.1 with bugfixes and minor features appeared first on MultiMerch Marketplace.

MultiMerch version 5.2, tutorial videos, addons and more

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01 MultiMerch Digital Marketplace Standard v5.1 Installation   Build My Ecommerce

Once again, Martin with a quick update here.

First, I'm happy to mention that we've partnered up with Build My Ecommerce who create great ecommerce-related videos to make a set of MultiMerch video tutorials covering various MultiMerch parts and features. The first four videos covering the installation and configuration of MultiMerch as well as setting up vendor accounts and PayPal MassPay are available at their website already, and there are more coming, so stay tuned!  We'll also be adding them to our documentation section. Meanwhile, if you need a video tutorial for your ecommerce project – be sure to contact the guys at Build My Ecommerce and see if they can help you with this.

Second, we're releasing a minor version of MultiMerch 5.2 with some bugfixes and a few minor features, including, among the other things, order comment fixes, error message for adding own product to cart , some language file fixes as well as a whole new vendor account area – vendor statistics, that allows your vendors to generate reports on their sale and earning stats.

We're also working on improving the documentation and localization. Additionally, we're planning to encourage OpenCart developers to create addons for MultiMerch – we'll be listing those in a new section on our website and we even have a separate addon skeleton ready to keep the whole thing easy. Finally, we've hired a few more developers. First, this means more popular features coming soon – vendors creating options, custom payment methods, taxes and more! Second, it also means better support for custom requests – if you need anything done related to MultiMerch, OpenCart or ecommerce in general – let us know.

And, as always – have a great day!

The post MultiMerch version 5.2, tutorial videos, addons and more appeared first on MultiMerch Marketplace.

MultiMerch – the multivendor extension that works

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Shiva Store Running MultiMerch Marketplace

As the developers of our extensions, we’re always happy to have a client run their project with MultiMerch and actually tell us about it. This makes us proud and happy that our work is useful for the people out there.

It’s been a month since the guys purchased MultiMerch Marketplace and their website is now online! Shiva 3D Store is a marketplace for various modules, plugins and effects for ShiVa 3D Game engine. Pretty cool, isn’t it?

More than that, they’ve also sent us some feedback about MultiMerch, and if there’s something that we like more than getting new clients – it’s making them happy:

Multimerch is an excellent extension for OpenCart. It is well written, integrates perfectly into the existing framework, does not overwrite core files due to the use of vQmod and can be easily customized to fit your individual needs. The best part about the whole package though is the excellent support you get directly from the developers. Your requests and bug reports will be answered swiftly and concisely.

We have been wanting to replace our aging PrestaShop/Multiseller installation for a long time, and after looking at several available options, we decided to give OpenCart/Multimerch a go. We were very surprised how comfortable it was to install and modify both packages, something we were absolutely not used to coming from other store systems. Due to its clean code, we were also able to adapt the system to integrate with our separate license databases within a few days.

While Multimerch may not be exactly the cheapest OpenCart extension, it is worth every penny and can be wholeheartedly recommended to anyone looking for a well-made, well-supported and easy to modify multiseller solution.

So, whether you’re still considering purchasing MultiMerch or have a store running it already – definitely tell us about it! Also, exciting things coming soon, so share this and stay tuned.

The post MultiMerch – the multivendor extension that works appeared first on MultiMerch Marketplace.

MultiMerch 6 Core and Open Source Software

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MultiMerch Marketplace Open Source

Hey guys. It's been a while since the last release. Apart from the fact that we're working on the next version, I had some more exciting things to share with you, though.

In a few years, MultiMerch Marketplace has grown from a simple OpenCart extension into a full-blown multivendor software solution for OpenCart. And even though it's by far the most complete and feature-rich multivendor solution for OpenCart, this leads to some issues. MultiMerch is a bit pricey compared to other OpenCart extensions and there are less people working on it than I'd like to to maintain such a complicated piece of software. The problem is, it takes us much time to provide ongoing support, which prevents us from fully concentrating on implementing new features for MultiMerch itself.

Therefore, we've come to a solution. Next week we plan to release MultiMerch Core as a free and open source software on GitHub. This will include a fully functional Digital Marketplace minus some advanced features like MassPay, Adaptive Payments and some other less popular functionality. We will provide Shipping Edition and the rest of the features as separate addons and additionally offer paid support to those who need it.

First, this should dramatically increase the number of MultiMerch Marketplace users. Instead of considering whether you really want to spend a few hundred dollars on a basic edition (even if it comes packed with features), you will be able to download the core, test it out and see if it suits you. You will also be able to simply use it for your project if you think it's good enough for you without additional functionality.

Second, open source means more developers, and more developers means more features, more addons, more themes, more tutorials. Just take a look a OpenCart's extension store! All of this wouldn't be possible if it wasn't Open. Our roadmap has dozens of popular requests we don't have time to implement just yet – by releasing MultiMerch Core as open source, we'll make it possible for anyone to work on this no matter how busy we are. Just like with OpenCart, we're expecting both free and paid addons for MultiMerch – whether it's a simple vQmod xml or a full blown solution for custom payments, shippings, bulk uploads or anything else. This will also make it possible for the current OpenCart developers and designers to adapt their extensions and themes to MultiMerch.

Third, opening the core code will allow for a free community support. If you remember, we've had a support forum some time ago, which wasn't really active. The main reason for that was the fact that we were too busy developing MultiMerch to be able to answer all the questions posted. Now, I'm hoping for this to change – with the core code being open, other users will be able to contribute to support and answer easier questions that we don't have time for. On the other hand, we'll be able to provide timely premium support should someone need this.

Now, let me answer some of the questions regarding the transition.

First, all of our current clients will be eligible for support and updates just like what we've offered you with your purchase.

Second, the price of Shipping Addon will go down, since we'll be releasing it as a separate addon to Digital Marketplace. To those of you who purchased SE lately – don't worry, for the current price you receive everything we're excluding from the next release (and we'll still be offering this as a bundle). To those of you who are still considering – you can still get SE today and get access to all the features it currently includes plus support, or you can wait until next week to get the new version cheaper if you don't need advanced features and support.

If you have any other questions about this, feel free to comment or drop us an email. Also, do share this post – the more people know about this, the quicker the MultiMerch community will be able to start working on things once the core is out!

The post MultiMerch 6 Core and Open Source Software appeared first on MultiMerch Marketplace.

MultiMerch 6 Core for Free & Social Contest

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MultiMerch Open Source on GitHub

Today, OpenCart has finally gotten itself a decent free & open-source multivendor solution. That’s right – MultiMerch 6 Core is officially out and available as a free download both from our website and on our MultiMerch page on GitHub! Feel free to download and play with it or fork it and start using it for your next project! If you like the free MultiMerch Core, check out our official addons or our premium bundles and consider purchasing one or the other to extend your new store.

If you’re an existing MultiMerch client, you can download the new version from your account. Please note that MultiMerch 6 introduces a lot of file/directory naming and structure changes and it’s not yet ready for upgrading from MultiMerch 5. We’ll cover the changes and the upgrade process in a separate post shortly, meanwhile feel free to try it out on a clean OpenCart installation.

However, that’s not it yet.

Take part in our Social Contest and win one of our Premium Bundles!

Since MultiMerch Core is now open source, we’d like to create as much hype around it as possible. Just imagine hundreds of third party developers creating their own addons for MultiMerch and bringing us tons of new features like custom payment gateways, additional shipping methods, new themes and pretty much anything else could wish for!  Therefore, we’re announcing the MultiMerch Social Contest with a prize pool worth over $1000! And it’s dead easy to take part.

1. First, subscribe to our MultiMerch Newsletter

(only MultiMerch- and e-commerce related updates every few weeks – no spam!)

2. Second, follow MultiMerch on Social Media

We’ll be posting updates to Facebook and Twitter and running contests in the future, so simply pick the one you like the most

Follow us on FacebookFollow us on TwitterCheck us on Google+

3. Finally, comment on this blog post

Need more information about MultiMerch? Ask away! Have an awesome feature to suggest? Shoot it! Want to tell us we’re cool (or not)? Go on – anything meaningful will do!

The Prizes

We’ll run the Social Contest until the end of August and the 3 random lucky winners will be announced on our blog on the 1st of September. The prize pool will include the following:

  1. MultiMerch Shipping Bundle – MultiMerch Core + Shipping Addon + 10 addons worth over $600 in total
  2. MultiMerch Digital Bundle – MultiMerch Core + 10 addons worth over $400 in total
  3. MultiMerch Shipping Addon worth $195

As you can see, just in 3 simple steps you could save yourself quite a bit of money with your next multivendor e-commerce project. Meanwhile, we’ll be working on the upgrade process from MultiMerch 5 for our current clients and setting up a MultiMerch discussion forum and updating our documentation for everyone out there. So, share this post – and let’s do it!

The post MultiMerch 6 Core for Free & Social Contest appeared first on MultiMerch.

MultiMerch Seller Accounts

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Sellers (or vendors) are the core entity of MultiMerch. This section describes the general structure of seller accounts and provides some information on creating and managing sellers in MultiMerch.

Seller account basics

Seller accounts in MultiMerch are built on top of OpenCart’s default customer system. This means a few things.

First, a seller is always a customer, but the customer can have or not have a seller account associated with him. This removes the need for a second set of credentials and for a separate authentication system – both customers and sellers log into the store using OpenCart’s standard login page.

Second, the sellers don’t have access to OpenCart’s administration area. All parts of seller accounts are located in front store and the whole seller system is completely independent of OpenCart’s administration.

Third, since seller accounts are located in the front store, they’re completely templatable and can be styled using OpenCart’s custom themes. For more information about using MultiMerch with a custom theme, see Custom Themes with MultiMerch.

MultiMerch Seller Fields

In addition to the OpenCart’s standard buyer fields like names and addresses, MultiMerch introduces a set of its own properties specifically for seller accounts.

Seller nickname is used to identify the seller throughout the store instead of the full name. This appears in various areas both in the store front and in the admin area including seller information on the product page, customer’s orders, private messages and in other places.

SEO keyword (or seller slug) is the seller’s nickname that will be displayed in the links if SEO-friendly URLs are enabled in OpenCart. It usually (but not necessarily) consists of alphanumeric symbols in contrast to seller’s display nickname that can include spaces, diacritics and other Unicode characters.

Seller group is the group the seller belongs to. For more information about seller groups check MultiMerch Seller Groups.

Product validation setting defines whether manual product approval is enabled for this seller specifically. Note that disabling this setting globally doesn’t change the seller-specific setting.

Description, company, country, region/state is the generic information that will be displayed on the seller’s profile page in the store.

Paypal is the seller’s PayPal address that will be used for receiving PayPal payouts from the store.

Seller avatar is the image that will be displayed on the seller profile page along with the rest of information. Seller avatars are also used on various pages throughout the store – product page, seller lists and other places.

Seller status defines whether the seller’s account is enabled, disabled or deleted.

Additionally, it’s possible to define seller-specific commission rates that will get applied to the selected seller only. For more information on commissions, check MultiMerch Fee Structure.

Creating a seller account

Depending on your setup, you will either let your users create their seller accounts themselves or create them manually through the administration area.

Front office seller account creation

This is the standard way of creating seller accounts in MultiMerch.

Since MultiMerch uses OpenCart’s customer accounts as a base, your sellers will first need to sign up in your store using the standard registration process. When this is done, the customers will be able to fill out their seller profile information and apply for a seller account.

Depending on your settings, the newly created seller accounts will either get approved automatically or will be disabled until approved manually by the store owner.

Creating seller accounts through the administration area

In some cases, you as the store owner may want to create a seller account manually.

This is done through the Admin > MultiMerch > Sellers > Create interface. Here you’ll be able to either choose an existing customer account and create a seller profile for a specific customer or create a completely new account with its own set of credentials.

Managing sellers in your store

MultiMerch provides a user-friendly interface for managing sellers in your store that is located under Admin > MultiMerch > Sellers.

You can view, sort and filter seller accounts by different fields using our DataTables integration. The whole system is built using Ajax requests so all sorting and filtering happens instantly without you having to wait for a page to reload.

The seller list displays various information about the seller like the basic data, earnings and products as well current balance and seller status. For a detailed information, you can click the seller name to view the associated customer account data or use the “Edit seller” page to change seller-specific information or status.

Disabling or deleting seller accounts

Seller account deletion is performed through the same interface that is used to manage sellers. For security purposes, MultiMerch doesn’t delete the associated customer account when deleting a seller – only the MultiMerch seller-specific data is removed. When this happens, the customer will be able to create a new seller account using the same credentials.

It is also possible to temporarily or permanently disable the seller account by changing the seller status to disabled. In this case, the customer will not be able to recreate the seller account or access the seller-specific functions.

Video Tutorial

BuildMyEcommerce have created a set of video tutorials for MultiMerch. This video covers creating a MultiMerch seller account through the front office using MultiMerch 5 on a clean OpenCart installation with a default theme.

The post MultiMerch Seller Accounts appeared first on MultiMerch.

MultiMerch Social Contest Winners

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MultiMerch Social Contest Awards

It’s the 1st of September here, which means… the MultiMerch Social Contest is officially over!

Even though it lasted a little less than two weeks, we’ve received quite a bit of applications – even more than we expected. Today we’re happy to announce the winners, who were chosen using a random selection method:

1st place: Dan. Guess you’ll be using the Shipping Bundle for your next project after all!

2nd place: Timor Bridge. Your polling board suggestion is just great. We’re totally implementing this shortly!

3rd place: Vickie. Glad to have you as our client and hoping for cooperation in the future, too!

Congrats, guys! Please get in touch with us via support@multimerch.com so we can arrange the prizes. To the rest of you who wasn’t lucky enough this time – thanks for taking part in our contest and don’t worry – we’ll be running various discount promos and contests in the future so there’ll be plenty of possibilities down the road!

Meanwhile, here are the next 3 steps we’re planning to complete within the next few days.

First, we’ll publish the list of changes between MultiMerch5 and 6 so that the ones of you still running 5 could get to upgrading the installations.

Second, we’ll finish with the core documentation updates – the things that are still to be addressed are order/payment flow & finances in general, shipping/adaptive and custom themes.

Third, we’ll publish our roadmap, the feature polling board or thread, a guide for creating extensions to MultiMerch and the free MultiMerch Skeleton addon that will make the whole addon creation process quick and easy.

Have a great first week of September and stay tuned for the next contests, promotions and updates!

The post MultiMerch Social Contest Winners appeared first on MultiMerch.


Updating MultiMerch Marketplace

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Things to Know Before Updating MultiMerch

Before you proceed with updating your MultiMerch installation to a new version, there are a few things you need to know.

Make a MultiMerch backup first

Always make a backup of your MultiMerch installation before you get started with the update. The upgrade process will overwrite some core files, so if anything goes wrong during installation you can easily restore your store.

Files that are modified during the update process

Depending on the size of the update, one or more files inside the following MultiMerch folders will be modified:

  • system/library/
  • vqmod/xml/
  • catalog/controller/seller/, catalog/controller/payment/, catalog/controller/account/
  • catalog/view/theme/default/, catalog/view/javascript/
  • catalog/language/english/multiseller/
  • admin/controller/module/multiseller/, admin/controller/multiseller/
  • admin/language/english/module/multiseller/, admin/language/english/multiseller/
  • admin/model/multiseller/
  • admin/view/

MultiMerch updates only modify the MultiMerch-related files – no OpenCart core files or third party extensions are changed. However, it’s a good idea to make a full OpenCart backup before proceeding with the update.

General MultiMerch Update Procedure

You can perform a MultiMerch update in two ways – either perform a full update that will overwrite all MultiMerch core files (suitable if you haven’t modified MultiMerch Core directly) or do a selective update.

Full MultiMerch update

To perform a full MultiMerch update to your installation, do the following steps.

  1. Download and unzip the new MultiMerch archive. Whether you’re using the free MultiMerch Core version or one of our Premium Bundles, you’ll have the multimerch_marketplace/ folder in your working directory.
  2. Upload the MultiMerch files and folders to the OpenCart installation directory on your server. This includes everything inside the multimerch_marketplace/upload/ folder.
  3. If required, perform the database upgrade. You’ll see a database upgrade notification in your admin area if the corresponding update requires changes to the database. Click the link in the notification to proceed with the database upgrade – MultiMerch will then perform all the necessary steps to introduce the database changes.
  4. Check the MultiMerch settings in MultiMerch > Settings. If the update has introduced any new settings, you’ll need to configure them first.

That’s it – your MultiMerch installation is now up to date!

Selective MultiMerch update

In some cases, a full update may not be suitable for you, especially if you have a modified MultiMerch installation with changes to the MultiMerch Core files. In this case, doing a full update will overwrite your changes, so you may want to go for a selective update instead.

Even though you can do a selective update manually by checking all the files, it’s better to use a difference/merging tool to compare your original files and the new MultiMerch fiels and merge them automatically. If you’re using Linux, diff/rsync will do. For Windows installations, you can take a look at WinMerge.

The selective update process is as follows:

  1. Download and unzip the new MultiMerch archive. Whether you’re using the free MultiMerch Core version or one of our Premium Bundles, you’ll have the multimerch_marketplace/ folder in your working directory.
  2. Find the differences between your MultiMerch installation and the new files. Use a difference tool to calculate the differences between the files and folders.
  3. Merge/upload the new MultiMerch files and folders selectively to the OpenCart installation directory on your server. This will make sure you’re not overwriting any of your changes to MultiMerch core during the update process.
  4. If required, perform the database upgrade. You’ll see a database upgrade notification in your admin area if the corresponding update requires changes to the database. Click the link in the notification to proceed with the database upgrade – MultiMerch will then perform all the necessary steps to introduce the database changes.
  5. Check the MultiMerch settings in MultiMerch > Settings. If the update has introduced any new settings, you’ll need to configure them first.

Your custom MultiMerch installation is now up to date – now you only need to make sure your custom changes are still functional with the new MultiMerch version.

Version specific MultiMerch updates

Some MultiMerch releases introduce major changes or modifications to MultiMerch core file structure or configuration settings that you’ll need to take into account when updating your installation. This part covers such version updates to make the update process easier.

Changes between MultiMerch 5 and MultiMerch 6

MultiMerch 6 introduces several changes to the file and folder structure and has some functionality removed from core and into separate addons.

Splitting of the main xml file

The vqmod/xml/multiseller.xml file is now split into multiple files based on the functionality they introduce:

  • multimerch_core.xml contains MultiMerch core functions
  • multimerch_core_addtocart.xml contains changes to the “Add to Cart” function to prevent sellers from purchasing their own products
  • multimerch_core_admin.xml contains admin-area modifications
  • multimerch_core_listingperiod.xml introduces product listing period modifications
  • multimerch_core_onepagereg.xml is the file dealing with one page seller registration
  • multimerch_core_ordercomments.xml replaces a single order comment with order comment per seller
  • multimerch_core_productpage.xml contains changes handling seller information on product page
  • multimerch_core_sellerinfos.xml adds the “Seller” field to the product to various places throughout the store
  • multimerch_core_sellermenu.xml creates the seller menu in the customer account area
  • multimerch_core_seourl.xml deals with SEO-friendly URLs for sellers
  • multimerch_core_transactions.xml creates balance records for sellers

The files marked in bold contain core functionality and are important or critical for a correctly working MultiMerch installation.

Functionality moved to addons

Some of the functionality was moved from MultiMerch Core to separate addons:

  • Shipping System. MultiMerch Shipping is now a complete addon to MultiMerch Core and can be installed and uninstalled without modifying the Core files like it was in MultiMerch 5.
  • Mass Payments
  • Adaptive Payments
  • Badges
  • Ratings
  • Comments
  • Private Messaging
  • Top sellers block
  • New sellers block
  • Seller carousel
  • Image generation from PDF files

If you had any changes in the Core functionality that was moved to addons, you’ll need to take this into account when updating your installation to MultiMerch 6. Doing a selective installation will work in this case. You will also need to install each of the addons you’ll be using via Extensions > Modules > Addon Name.

Additionally, if you’re using the New, Top or Seller Carousel blocks, you’ll need to do the following:

  1. Remove the relevant “extension” entries from the OpenCart database. This includes ms_newsellers, ms_topsellers and ms_carousel records in the “extension” table.
  2. Install the relevant MultiMerch addons via Extensions > Modules > Addon Name.
  3. Rename the relevant “module” entries in the OpenCart database. Rename the ms_newsellers_module, ms_topsellers_module and ms_carousel_module to multimerch_newsellers_module, multimerch_topsellers_module and multimerch_carousel_module in the “setting” table.

This will make the New, Top and Seller Carousel modules appear in your MultiMerch store.

The post Updating MultiMerch Marketplace appeared first on MultiMerch.

Transactions & Seller Balance

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Seller balance is a crucial part of the financial system MultiMerch. Understanding how seller balance works in MultiMerch is important for a correct configuration of MultiMerch for your store.

This section describes how sellers’ finances are formed and managed, why order statuses are important and how this system allows you to use any OpenCart payment gateway in your store for order payments.

Seller Balance Basics

MultiMerch stores the most important information about the seller’s finances in a separate database table. The records in the table form the seller’s balance and are created for completed orders, refunds and payouts. When an order is completed, new transaction is created for each product that funds the corresponding seller’s balance. When the order is refunded or a payout is performed, the amount is deducted from the seller’s balance via negative transaction.

Seller balances are used when calculating seller’s earnings and performing payouts. If PayPal Adaptive is configured and used for performing order payments in a MultiMerch store, seller balances aren’t used.

Cash Flow in MultiMerch

By default in MultiMerch sellers receive their royalty payments for product sales indirectly. The following is the normal cash flow in MultiMerch when used with standard OpenCart payment gateways:

  1. Purchase. The buyer purchases one or more products from one or multiple sellers. One payment is made for the whole order and the funds are transferred to the store owner.
  2. Sale transaction (balance record entry). Once the order payment is completed, MultiMerch creates a record in the database for each product within the order that stores the information about the amounts – product price, store fee and seller’s royalty amount. Those transactions form the seller’s balance.
  3. Payout. The store owner performs a payout to the seller. Depending on the business model of the company, the payout interval may vary – this can happen weekly, monthly or even on request. Different payout methods may be used to perform payouts – see MultiMerch Payouts.
  4. Payout transaction (balance record entry). When the payout is completed, MultiMerch creates a negative record in the database that deducts the payout amount from the seller’s balance.

This is the standard cash flow in MultiMerch when used with OpenCart’s standard payment gateways. For instant parallel and split payments, see PayPal Adaptive Payments for MultiMerch.

Supported Payment Gateways

Since MultiMerch balance system is built on top of OpenCart’s order system, it makes it possible to use any of OpenCart’s standard or third party payment gateway extensions for processing orders in MultiMerch. However, this is only true for order payments.

There are three different types of payments that can happen within MultiMerch:

  • Order payments. This is the type of payment that happens when the customer finishes the order.
  • Listing & signup fee payments. If listing or signup fees are enabled, the seller needs to perform a payment to the store owner when listing a product or applying for a seller account.
  • Payouts. The store owner performs payouts to the sellers based on their current seller balance.

At the moment, OpenCart’s standard payment gateways are only supported for order payments in MultiMerch. Fee payments and payouts only support PayPal, balance record deduction (for fees) or manual payouts. For more information on manual payouts, see MultiMerch Payouts.

Seller Balance & Order Statuses

In MultiMerch, seller balance records (transactions) for sales are only created when the order is completed and paid. However, depending on the configuration of each specific OpenCart store, different order statuses may be used to mark orders that are completed. To handle this, MultiMerch provides two configuration settings: fund statuses and charge statuses.

With the fund status setting, the store owner can define order statuses that will indicate the order as “completed and paid” and used to fund seller accounts. When the order status is changed within OpenCart, MultiMerch checks whether the order’s new status is one of the “fund statuses”. If this is true, the order is considered completed and the seller’s balance is increased.

Charge statuses work in the same manner, but the other way around. When the order changes its status to one of the charge statuses, it’s considered by MultiMerch as a refund and the corresponding amount is deducted from the seller’s balance.

Since incomplete (pending) orders aren’t displayed anywhere within the seller area, the first thing to check when encountering an issue with orders not being displayed to sellers is whether fund and charge statuses are configured correctly in MultiMerch and whether the status of the order is one of the fund statuses.

The post Transactions & Seller Balance appeared first on MultiMerch.

MultiMerch Documentation Updates & Call For Feedback

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MultiMerch Documentation Updates
It’s been a while since we last updated our documentation – the installation and configuration instructions were quite a bit out of date, the other guides were missing information and some important topics weren’t covered at all. During the last couple of days we’ve been trying to get this sorted.

The updated documentation now thoroughly covers such topics as creation and management of seller accounts and seller groups, how fees and commissions are calculated and applied, what is the seller balance and how it’s formed, and others. The installation and configuration guides have been updated for MultiMerch 6. Additionally, we’ve rewritten our custom theme compatibility guide – it now provides answers to such questions as why compatibility issues arise and what are the most common problems and describes a detailed guide for fixing them.

In the next few days we’ll try to document the rest of MultiMerch core elements as well as the functionality provided by the most popular MultiMerch addons. We’ll also go through our Frequently Asked Question list and update it with the current questions. Therefore I need a favor from you – a simple one! If you think there’s something else that needs to be documented or have a question about MultiMerch that we haven’t answered – write it in the comments section below! We’ll update the docs with the topics suggested by you and provide answers to all questions and aren’t answered yet!

The post MultiMerch Documentation Updates & Call For Feedback appeared first on MultiMerch.

A 5 Minute Look at OpenCart 2.0

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A 5 Minute Look at OpenCart 2.0

The long awaited OpenCart 2.0 is getting close to being ready, so we decided to take a quick look at it today. While it’s not officially out yet, you can download the archive from GitHub already. We took the 2.0.0.0b1 version for a quick test.

The OpenCart 2.0 installer has been given a facelift compared to that of OpenCart 1.x. Apart from this, it is still the same 4-step installation process. This includes accepting the license agreement, setting permissions, configuring database access and finishing up. You still have to rename the config-dist files manually before proceeding with the installation, too.

OpenCart 2.0 Installer

The administration area of OpenCart 2.0 has received a major revamp compared to the one in 1.x. In addition to the new modern-looking style, OpenCart’s top admin menu has been moved to the left side and only shows top level icons. While this may feel a little uncomfortable at first, it actually does look nice and saves the main container screen space. Accessing submenus is sometimes tricky, though – the dropdowns tend to disappear when trying to navigate to them.

OpenCart 2.0 Dashboard

The main admin dashboard shows the same information as in OpenCart 1.x. The big colorful buttons could be at least a few times smaller, though.

Data tables and lists have received a new styling as well and actually look nice. The pagination, sorting and filtering mechanisms don’t seem to have changed though – page reloads and URL parameters are still there with no Ajax in sight.

OpenCart 2.0 Administration Products

Creating and modifying products doesn’t look much different from the one in OpenCart 1.x. Image uploader looks nice and clean compared to the previous one, but still doesn’t support multiple files uploads at once. Duh.

OpenCart 2.0 Image Uploader

There are a few admin interfaces in OpenCart 2.0 that don’t exist in OpenCart 1.x. First, there is now an extension installer available under Extensions > Installer that allows to upload the extension files directly without having to use FTP or SSH. Nice feature, although we couldn’t make it work – for some reason neither zip nor xml files would be accepted. May have something to do with a setting of some kind, though.

Unlike in OpenCart 1.x, the Extensions section now contains a Modifications page. Apparently, the practice of modifying OpenCart core files using vQmod is now becoming official. Even though the official modification system is called OCMOD, its documentation says OCMOD is simply a stripped version of vQmod. Whether it’s meant to replace vQmod and if it’s compatible with vQmod modifications – we’ll see.

Another new section in OpenCart 2.0 admin is Marketing. In addition to coupons and affiliates, it allows to define custom campaign codes to track sales and orders for different marketing campaigns.

Finally, there is an area called Uploads, that presumably lists all files uploaded through the admin area. There is no option to upload anything through this interface and the only other possibility apart from listing files is to delete them.

The front store in OpenCart 2.x has received a major revamp as well. The new theme, while not being something exceptional, looks quite modern in contrast to the previous one. Also, it is built on a responsive layout which is something we’ve been long expecting.

OpenCart 2.0 Store Front

Apart from the new look, the rest of functionality doesn’t seem to have received any major changes. This will most likely mean many of the extensions for OpenCart 1.x will work with 2.x without requiring a complete rewrite. However, if you’re running a customized OpenCart store with dozens of extensions, you may want to give 2.x a try now before it’s out to be ready for the transition.

Have you tried OpenCart 2.x yet? If so, what do you think of it?

The post A 5 Minute Look at OpenCart 2.0 appeared first on MultiMerch.

Fighting Shopping Cart Abandonment

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Everyday web store owners fight to strive and succeed in the competitive field of eCommerce. They use all the weapons they have at hand, combined to provide a fierce attack – advertising, content, social media and special offers are some of the most popular examples.

However, there is a deadly disease making companies lose battles in the very last minutes, an affection that’s been haunting eCommerce for a long time: shopping cart abandonment. According to Business Insider, 74% of all shopping carts are abandoned, a threatening growing number.

Shopping Cart Abandonment Rate = 1 – (Number of Orders Placed / Number of Shopping Carts Created)

We’ll explore some of the most common factors leading this problem and the best tools and tricks to fight back.

Shopping Cart

Factors Affecting Shopping Cart Abandonment

1. Shipping Fees

The very first reason why people drop your shopping cart aside is due to unexpected shipping fees.

Forrester, points out that 44% of customers who abandon carts do it because of the later added high shipping fees which they weren’t previously aware of.

2. Complex Checkout

The second main driver for shopping cart abandonment is the complexity and length of the checkout process. Many eCommerce companies develop neverending forms that lead customers from page to page with numerous required fields. Customers usually don’t appreciate to provide more information than what they consider necessary and also, don’t like to lose too much time either.

3. Payment Options

Then, the third most important cause of unattended shopping carts is the inability to pay for the goods sold. When selling online you need to consider that your are enabling your products to an international audience with very distinct buying behaviour.

Credit Card
Also, not everyone in the entire world uses the same credit card provide as you do neither they are all willing to pay with credit card (some are not even able to do so). Therefore, not allowing customers to use alternative payment options is a fatal condition for many of the intended purchases done through your website.

4 . Indecision

As Shakespeare once proclaimed (and we have just adapted) to focal question in customers mind is always the same, “To buy, or not to buy?”. As Savvy Panda explores, 41% of customers who make it to the end of the process give up, in the last minute, due to indecision, confusion or uncertainty.

However, there is a way to make sure they don’t go anywhere, stop messing about and buy – right now (or maybe tomorrow). Let’s take a look at how we can fight back.

Fighting Back Tactics

The premise is clear and simple, you need the be there where you customer first starts to struggle. You can’t rely on anyone else to do that job for you, when the customer is buying (or trying to) you have to be holding his hand and supporting his every step.

1. Instantaneous Support

A good way to do it is by allowing direct customer interaction with your support agents through live chat. Live chat is a tool through which customers can ask questions and get instant answers from someone of your own team. Live chat is a spot-on tool that besides providing necessary support, also adds credibility and trustworthy to your online business.

Live Chat

2. No Growing Price Tag

From an early stage of the checkout process it is important to let the customer know exactly how much he is going to pay in the end, after every tiny fee and tax is added to your initial price. In this case, being a spoiler is a good thing and will keep customers from leaving you later on.

3. Key Optimisation

Face it, this is the most important part of your website. The checkout process is the moment that will enable customers to buy from you, the essence of your business life. To make sure customers can deal with it until the end it is highly important to optimize it – constantly.

During the checkout, avoid all unnecessary spam or other distracting elements to make sure people don’t think of anything else but to finish the transaction. Finally, reduce the checkout process as much as possible. Keep only the true necessary steps and avoid the rest for another opportunity.

4. Offer Guest Checkout

Guest checkout is becoming more popular and demanded among online buyers. The opportunity to avoid submitting all their personal data, for the sake of buying a pair of socks, is valued by a growing number of people. We know how sad this is for you, not being able to get all the precious data from your customers. But keep positive, at least they are still buying (whoever it is)!

5. Abundant Payment Options

We are slightly exaggerating on this one. No one expects you to offer zillions of different payment options, the managerial and bureaucratic side of it would kill every smaller company. We only recommend you to think of one or two alternative (and popular) payment options you are not considering yet. Think of your growth strategy, where you want to go and how “those” people buy.

Payment Methhods

6. Send follow up e-mails

Finally, the best advice is to (whenever possible) remind your customers about their pending carts and about special deals they might miss if they don’t buy right now. e-mails are a valuable tool to remind confused customers about your offer and push them into making a final decision, never overlook the power of such interactions.

Conclusion

To win the battle against online shopping procrastination you need to be ahead of the customer, get to know exactly what he’s thinking and experiencing. Then, optimise (we repeat, constantly) your checkout process to match every stage or problem that can come up.

A final note, whenever customers are not using guest checkout, use the opportunity that visitors fill in some data in the checkout for lead generation. Think of it, even if they end up leaving your cart abandoned and forget to buy from you right now, they might still do it sometime in the future.

The post Fighting Shopping Cart Abandonment appeared first on MultiMerch.

Black Friday Discounts Are Here & MultiMerch7 for OpenCart2 Pre-Order!

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Black Friday 2014

Hey guys! Black Friday is here!

In fact, Martin is here as well and it’s this time of the year again when everyone’s offering insane discounts and other awesome things! Also, it’s almost the time you’ve been waiting for so long. Why almost? Because both OpenCart2 and MultiMerch for OpenCart2 are almost ready to be usable, but not yet 100% completed (but just take a look a this!).

MultiMerch Seller Accounts

Front office templates. All nice and responsive!

In the last few months we’ve done a huge amount of job converting MultiMerch to OpenCart2. Almost 100% of templates have been rewritten to follow the new responsive layout and a lot of other things have been changed as well. It didn’t help that OpenCart2 itself was released a little earlier than it should’ve been – in the last few weeks we had to implement various changes over and over again because of the rapid development and bugfixing of OpenCart2.

Nevertheless, I think we did quite a good job. Here, have some more screenshots of MultiMerch running on OpenCart2!

MultiMerch Admin AreasAdministrative pages. All nice and responsive as well!

multimerch-public-seller-profile

Here’s a little bonus. It’s not committed yet, but will be there soon!

Anyway!

Even though OpenCart2 isn’t yet stable and we’re all eagerly waiting for the 2.1 bugfix release and MultiMerch7 isn’t yet 100% ported and bug-free, we’ve decided to use the opportunity to offer it to you as a pre-order during the Black Friday and Cyber Monday week!

In fact, even though OpenCart2 is a complete rewrite of the whole system and so is MultiMerch7, we didn’t want to charge everyone a full price once more just because of differences in the code., so there’s even more!

First, starting with today and until Sunday midnight (or, rather, until 00:00 on Cyber Monday) all of you who don’t yet have a copy of MultiMerch Shipping Bundle will be able to get it for half the new price. That’s right, it’s 50% OFF $499, or $249 only (we’re merging Digital Bundle into Shipping Bundle and the whole thing will now be called MultiMerch Complete Package that comes with everything there is for MultiMerch out there). Then, starting on Cyber Monday and until the end of next week we’ll be offering a 25% discount on all purchases.

Second, this and next week you’ll get the new version for free if you had purchased one of our bundles last year or after OpenCart2 was officially released. It wouldn’t be fair to charge you twice just because you happened to get MultiMerch for the old OpenCart when the new one was released already, would it?

Third, even after the next week is over those of you who had purchased one of the MultiMerch Bundles during the past year and before OpenCart2 was officially released will be able to get the new MultiMerch7 for OpenCart2 and pay only the difference between the old and the new price. Drop us an email and we’ll issue a personal coupon for you.

Finally, all of you who’ve purchased MultiMerch7, either for the first time or as an upgrade, will be our official beta testers during the next week (thus, the pre-order). We’ll set up a separate issue and bug report list for MultiMerch7 & OpenCart2 and will be working hard next week to get the 7.1 release out before OpenCart 2.1. Let’s see if we can do that! For those of you wondering about MultiMerch Free Core – don’t worry, we’ll start offering it along with the 7.1 release when it’s stable enough.

Now, without further ado I invite you to visit our beautiful Black Friday page, drop us an email if you’re looking for an upgrade and go celebrate the start of the Black Friday Weekend with us on Facebook and Twitter! Also, I’ll be personally answering your questions and feedback on our Skype account so feel free drop me a line.

Now share the news!

Share on Facebook!Share on Twitter!

Martin & Team MultiMerch

The post Black Friday Discounts Are Here & MultiMerch7 for OpenCart2 Pre-Order! appeared first on MultiMerch.

Merry Christmas from MultiMerch

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It’s Christmas and I’m here with a quick MultiMerch update! First, for those of you who aren’t using MultiMerch yet – we’ve officially published the Free MM Core for OpenCart2 on OpenCart Extensions and MultiMerch website. Additionally, we’re offering a 25% Christmas discount on the Complete Package, should you decide to use it for your store.

We’ve recently updated the addons in the MultiMerch Complete Package and most of them should be working with OpenCart2 flawlessly. Those of you who are our clients already can download the latest version from your account on our website or on opencart.com. Please let us know if you discover a bug – we know there are still some left. If you haven’t gotten the OC2 update yet, drop us a mail and we’ll fix it!

I’m also happy to share that we’re working together with ThemeBurn (the developers behind the awesome Shoppica & Pavilion themes for OpenCart) to make MultiMerch compatible with their themes. Stay tuned for an update on this!

Finally, I’d like to ask you to share the word about MultiMerch if you like it and use it in your store. This could be as simple as following us on Facebook or voting and rating us with 5 stars on OpenCart extensions. This is really important for us. We’ll be updating our showcase shortly so if you have a store running MultiMerch that you’d like us to feature for all our visitors, let us know!

Meanwhile, Merry Christmas, guys, and enjoy the holidays!

Martin & Team MultiMerch

The post Merry Christmas from MultiMerch appeared first on MultiMerch.


Creating custom seller account fields in MultiMerch

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Since we don’t have a feature in MultiMerch that would allow the store owner to define custom seller account fields, here’s a quick tutorial on adding them manually in about 5 simple steps. A separate vQmod xml file is included in the end of the tutorial – use it instead of overwriting MultiMerch and OpenCart core files!

Let’s say we want add a new text field called Phone to make it possible for our sellers to specify their phone number and display it in their profile.

1. Modifying the database

First we need to modify the database to include our new field. MultiMerch stores seller information in the ms_seller table, so we’ll use phpMyAdmin to create the new field. Alternatively, we can also do it manually by using the following SQL command:

ALTER TABLE `ms_seller` ADD `phone` VARCHAR(35) NOT NULL ;

In case we ever want to reinstall MultiMerch and want this field to get created automatically during installation, we’ll need to modify MultiMerch installation model and add our new field to the ms_seller CREATE statement:

admin/model/multiseller/install.php ~65

$this->db->query("
CREATE TABLE `" . DB_PREFIX . "ms_seller` (
     `seller_id` int(11) NOT NULL AUTO_INCREMENT,
     <..>
     `phone` VARCHAR(35) NOT NULL DEFAULT '',
     <..>
     `commission_id` int(11) DEFAULT NULL,
PRIMARY KEY (`seller_id`)) default CHARSET=utf8");

This will create the new phone field will be created when MultiMerch is installed.

2. Adding the new field to the seller model

We’ve modified the database, but MultiMerch doesn’t know about it yet, so we need to modify the seller model to read and write information to our new field.

There are 4 functions we’re interested in: getSeller, getSellers, createSeller & editSeller. We simply add the new field to all of the functions:

system/library/msseller.php

public function getSeller($seller_id, $data = array()) {
     $sql = "SELECT CONCAT(c.firstname, ' ', c.lastname) as name,
         c.email as 'c.email',
         ms.seller_id as 'seller_id',
         ms.phone as 'ms.phone',

public function getSellers($data = array(), $sort = array(), $cols = array()) {
     <..>
     $sql = "SELECT
          <..>
          // default columns
          ." CONCAT(c.firstname, ' ', c.lastname) as 'c.name',
          c.email as 'c.email',
          ms.phone as 'ms.phone',

public function createSeller($data) {
     <..>
     $sql = "INSERT INTO " . DB_PREFIX . "ms_seller
          SET seller_id = " . (int)$data['seller_id'] . ",
               <..>
               nickname = '" . $this->db->escape($data['nickname']) . "',
               phone = '" . (isset($data['phone']) ? $this->db->escape($data['phone']) : '') . "',

public function editSeller($data) {
     <..>
     $sql = "UPDATE " . DB_PREFIX . "ms_seller
          SET description = '" . $this->db->escape($data['description']) . "',
              <..>
              nickname = '" . $this->db->escape($data['nickname']) . "',
              phone = '" . (isset($data['phone']) ? $this->db->escape($data['phone']) : '') . "',

That’s it! MultiMerch now knows about our new field and will store and retrieve the new data from the database.

3. Displaying the field in the account template

We can now proceed to modifying the seller account template to tell our sellers about the new phone field they can use. We’ll add the new phone field before the company field.

catalog/view/theme/default/template/multiseller/account-profile.tpl ~60

<div class="form-group">
    <label class="col-sm-2 control-label"><?php echo $ms_account_sellerinfo_phone; ?></label>
    <div class="col-sm-10">
        <input type="text" class="form-control"  name="seller[phone]" value="<?php echo $seller['ms.phone']; ?>" />
        <p class="ms-note"><?php echo $ms_account_sellerinfo_phone_note; ?></p>
    </div>
</div>

<div class="form-group">
    <label class="col-sm-2 control-label"><?php echo $ms_account_sellerinfo_company; ?></label>

As you can see, we’re using language variables $ms_account_sellerinfo_phone and $ms_account_sellerinfo_phone_note to display field name and description. Let’s add them to our language file:

catalog/language/english/multiseller/multiseller.php ~420

$_['ms_account_sellerinfo_phone'] = 'Phone';
$_['ms_account_sellerinfo_phone_note'] = 'Your phone number (optional)';
$_['ms_account_sellerinfo_company'] = 'Company';
$_['ms_account_sellerinfo_company_note'] = 'Your company (optional)';

Try refreshing the seller profile account page now – the new field should be visible.

4. Adding some validation to the account controller

Now let’s add just a little validation. OpenCart (and MultiMerch) follows the MVC pattern that uses controllers to pass data from template to models. MultiMerch uses the jxSaveSellerInfo function in the account-profile.php controller to perform things like form validation, so we’ll modify it a little.

catalog/controller/seller/account-profile.php ~90

if (mb_strlen($data['seller']['phone']) > 35 ) {
    $json['errors']['seller[phone]'] = $this->language->get('ms_error_sellerinfo_phone_length');
}

if (mb_strlen($data['seller']['company']) > 50 ) {

We’ll also add the error message to the language file to make it translatable.

catalog/language/english/multiseller/multiseller.php ~237

$_['ms_error_sellerinfo_phone_length'] = 'Phone number cannot be longer than 35 characters';
$_['ms_error_sellerinfo_company_length'] = 'Company name cannot be longer than 50 characters';

This simple check will warn the seller if he tries to enter too much information in the phone field. You can use any of the phone number regular expressions available in the web instead for a more advanced validation.

5. Showing the new data in the public seller profile

Now our sellers can specify their phone number, so let’s display it on their profile in store.

catalog/controller/seller/catalog-seller.php ~233

$this->data['seller']['phone'] = $seller['ms.phone'];
$this->data['seller']['nickname'] = $seller['ms.nickname'];

catalog/view/theme/default/template/multiseller/catalog-seller-profile.tpl ~71

<?php if (isset($seller['phone']) && $seller['phone']) { ?><li><?php echo $ms_catalog_seller_profile_phone; ?> <?php echo $seller['phone']; ?></li><?php } ?>

<?php if (isset($seller['company']) && $seller['company']) { ?><li><?php echo $ms_catalog_seller_profile_company; ?> <?php echo $seller['company']; ?></li><?php } ?>

catalog/language/english/multiseller/multiseller.php ~658

$_['ms_catalog_seller_profile_phone'] = 'Phone:';
$_['ms_catalog_seller_profile_company'] = 'Company:';

That’s pretty much it! Your sellers can now specify their phone number and display it in their public profile.

You can use this guide to create all kinds of extra seller fields until we implement a separate feature to do this. Also, we strongly suggest you use vQmod to keep the changes out of Multimerch core files so that you don’t lose them during upgrade. For this matter, we’ve created a ready-made vQmod file based on this tutorial for you to use – grab it here!

P.S. We also have our very own MultiMerch Community Forums – drop by and share your thoughts about this article and the rest of MultiMerch!

The post Creating custom seller account fields in MultiMerch appeared first on MultiMerch Marketplace.

OpenCart with Journal2 and MultiMerch Marketplace

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MultiMerch with Journal2 for OpenCart

While being one of the most popular and feature-rich custom themes for OpenCart, Journal2 by Digital Atelier is also known to have compatibility issues with MultiMerch out of the box. Lately, we’ve cooperated with Digital Atelier to create a MultiMerch integration package for Journal2 that makes it easier.

This guide briefly covers a complete installation of OpenCart, MultiMerch and Journal, so if you’re only looking for the Journal2 integration package, click here to go to the relevant section. Please note that this is only applicable for the Journal2 theme for OpenCart2.

Installing OpenCart with vQmod

There’s a lot of different OpenCart installation tutorials that cover the installation in detail, so we’ll only outline the main steps you need to perform to install OpenCart on your server:

  • Download the latest version of OpenCart from the official OpenCart website.
  • Unpack the archive and upload the contents of the upload/ folder from the archive to your server.
  • Visit your server to run OpenCart’s installation script and follow the installation procedure.
  • Download the latest version of vQmod for OpenCart from vQmod’s repository on GitHub. Make sure you download vQmod for OpenCart, not vQmod Standalone.
  • Unpack the archive, upload the contents of the vQmod archive to your server and run vQmod’s installation script by visiting the /vqmod/install/ link  in your browser. Make sure index.php files and the vqmod/ folder are writable.

That will get you a clean installation of the latest OpenCart version with vQmod enabled.

OpenCart-Default-Clean

Installing Journal2

Journal2 is a premium OpenCart theme so you’ll need to purchase it from ThemeForest first. When you have the theme purchased, please see the official Journal Documentation for the installation procedure.

Once you’ve finished installing Journal2, you’ll have a clean OpenCart store running the Journal2 template.


OpenCart-Journal-Clean

Installing MultiMerch

When you have OpenCart with Journal running smoothly, proceed to installing MultiMerch for OpenCart. Our documentation covers the installation process in detail, so we’ll only outline the steps required to install MultiMerch:

  • Download the latest version of MultiMerch from either GitHub, OpenCart Marketplace or MultiMerch website. If you have purchased MultiMerch Complete Package, download the latest version of the archive from your account.
  • Unpack the archive, rename/copy the default template folder to your theme’s folder name and upload the contents of the multimerch_marketplace/upload/ folder from the archive to your server. For the Complete Package, also do this for every addon you want to install.
  • Enable your theme in vQmod’s vqmod/pathReplaces.php file.
  • Install MultiMerch via Admin > Extensions > Modules > [Install].

After this step, you’ll have a MultiMerch-powered installation of OpenCart running Journal2 theme. However, you’ll need to make one extra step to make MultiMerch and Journal2 work together.

Integrating Journal2 with MultiMerch

MultiMerch uses vQmod to insert vendor information into OpenCart’s pages and relies on theme code to do this. Journal2 requires a few changes to MultiMerch templates and styling, so we’ve created an integration package that implements the changes and  saves you the trouble of doing it manually. Perform the following steps to install it:

  • Download the latest version of MultiMerch-Journal2 integration file from GitHub. Please note that it’s version-specific, so we’ll be trying to keep it up to date with the latest versions of Multimerch and Journal2.
  • Unpack the archive and upload the contents of the upload/ folder to your OpenCart installation folder. Warning: this will overwrite two of MultiMerch’s original vQmod files inside the xml/ folder (multimerch_core_productpage.xml and multimerch_core_sellermenu.xml), so make sure to make a backup of them! This also means you’ll need to merge those two files manually if you have made any modifications to those files.

That’s it. When this is done, you should be able to see MultiMerch-specific seller information throughout your store, including:

  • Seller profile on the product page
  • Seller navigation menu on top of the page and in the account sidebar (if you have them enabled)
  • Link to the seller registration form on the login page
  • Various MultiMerch pages being styled properly

Here are some of the screenshots showing OpenCart2 with Journal2 theme and MultiMerch installed and working correctly:

 

If there’s something else missing at this point, please let us know and we’ll modify the integration files accordingly.

The post OpenCart with Journal2 and MultiMerch Marketplace appeared first on MultiMerch Marketplace.

How can we improve your MultiMerch experience today?

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While we’re working on bigger MultiMerch features, I would like to ask – is there one thing we can do today to make your MultiMerch experience better?

Looking for a tiny modification to the list of sellers, perhaps? Waiting for a minor bug to get fixed or want that little extra field added to seller’s profile? Or maybe there’s a question we’ve somehow missed. If we can help – please let me know by filling out this simple form and I’ll get back to you.

Thanks and have a great day!
Martin

The post How can we improve your MultiMerch experience today? appeared first on MultiMerch Marketplace.

5 Tips to Prepare Your Online Store for Black Friday and Cyber Monday

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Two of the biggest online shopping days of the year are just around the corner and both mean big sales for online merchants. Are you and your store ready to take full advantage of Black Friday and Cyber Monday?

Those who shop online in the next few days will receive all the benefits of Black Friday without worrying about the stampede going on at the local mall. Your customers will be happy in knowing they didn’t even have to lift a finger (unless you count clicking on the shopping cart) to get the best deals around. And those days aren’t just for the big, high street shops – smaller stores can get their slice of the cake by using the time to attract more traffic, increase sales and ultimately bring in new customers.

That is, as long as they play it smart. Here are some tips to do just that.

Build Your Online Presence by Offering Discounts

There is no better way to turn attention (the good kind) to your online store this time of year than by offering hefty discounts. They won’t do any good however if your customers aren’t aware of them; a nice image of a product or service with BIG letters saying “20% off Everything on Black Friday!” or something along those lines will help turn heads your way. This is the one time of year when you shouldn’t be scared of giving large discounts. People are only looking for bargains on Black Friday and if you don’t provide them, someone else will.

However, don’t do it just to clear your stock – make sure to provide value to your customers as well. Discounting products that no one needed in the first place won’t build a lasting relationship with your customer.

Use the “Free Shipping” Paradox to Your Advantage

Did you know if you offer people free shipping worth $10, they are more likely to take it as an upfront guarantee than they are to take a discount of $15? This is an easy way for online stores to pad out their Black Friday and Cyber Monday deal offerings and a big “FREE SHIPPING” banner will look great at the top of your store page.

Offer Gift Cards

Especially this time of year, online customers are generally shopping for presents for friends and family. What will they buy if they’re not really sure what to buy? A gift card. By offering gift cards you can take advantage of the shopping spree twice with every purchase. If the gift receiver has a $30 gift card and finds something on your site for $60, they get their desired item for half price while you still receive your asking price. And a happy customer is a loyal customer!

Get Creative

Time to put on your thinking cap and get creative! Replace the regular banner and images in your store with something festive. If you want to promote your sale, spice things up a bit. When was the last time you updated those product images? Make sure they’re tip-top for Black Friday and Cyber Monday! This means high-res, high quality and, above all, professional.

You only have one opportunity to catch a potential buyer’s eye, so make it count. Stock photos are fine if you don’t have anything better, but again – quality is key. If graphics are just not your forte, you can always find someone to help you with this on Upwork.

Whip Your Customer Service into Shape

It’s good to have a professional looking contact page, but it won’t help your customers much if there’s no answer from the other side. There will inevitably be questions only you can answer – question about your products, promotions, coupons, discounts, shipping – you name it and they’ll ask it. You need to have someone to answer their calls and emails quickly, especially on Black Friday.

Remember, people are in a rush to buy something and they won’t wait long for your answer. Reply quickly and gain a happy customer. Worried about the surge of questions? Sign up for a support system and put out a FAQ to answer the questions you hear the most – all at once. If you’re looking for one, be sure to check out Groove – we at MultiMerch use Groove for our support and Knowledge Base and Groove team incredibly helpful and friendly.

That’s all there is to it. Keep these tips in mind and your store will be ready for November 27 and 30 – and you’ll be on track to end 2015 with a bang!

P.S. We’ll shortly start offering Black Friday discounts at MultiMerch as well. Stay tuned!

The post 5 Tips to Prepare Your Online Store for Black Friday and Cyber Monday appeared first on MultiMerch Marketplace.

Black Friday at MultiMerch

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Hi guys,

I would like to thank you for still being with us! We haven’t always been at our best, but we’re improving. Thanks to the great response to our improvement suggestion email we’ve been able to focus on things that are most important for you.

First, we are redesigning both the MultiMerch website (to finally make it useful) and the MultiMerch Marketplace itself. Seller account areas, product forms and profiles haven’t been updated for a while and we’re finally at it. In a short whileMultiMerch will become much easier and more pleasant to use. The same goes for the new features – a few days ago we’ve released MultiMerch 7.2 with the core of a new system for seller settings, invoices, filters and other things. I’ll also be getting in touch with those of you who requested a few other features – so that we can discuss how they should work.

Second, we’ll soon start publishing articles related to OpenCart development and running an online store in general. This includes various guides & tutorials, useful tips and things like that. If there’s anything you’d like to know in particular, please let me know.

Finally, we’re starting our Black Friday & Cyber Monday campaigns. For at least a week starting today you’ll be able to sign up for MultiMerch Complete Package at a discounted rate. In addition to this, we’ll be happy to assist you with the installation, configuration and minor adjustments in case you run into issues.

If there’s anything else I can help you with, feel free to comment on this article.

Meanwhile, have a great weekend!

The post Black Friday at MultiMerch appeared first on MultiMerch Marketplace.

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